Effective: 6 August 2026
1. Scope
This notice applies to the public website operated by SparkMed group L.L.C-FZ and the project, demo, and contact forms available on it. SparkOS product accounts and clinic data are governed by separate product terms and privacy information.
2. Information We Receive
When you contact us, we may receive your name, email address, organization, country, role, clinic size, project preferences, budget range, timeline, and the message you choose to provide.
3. How We Use Information
We use submitted information to review your request, contact you, prepare for a discussion or demo, provide a proposal, protect the forms from misuse, and maintain a record of relevant business communications.
4. Legal Basis and Choice
You choose whether to send a request. We process the information to respond to steps you ask us to take, to communicate about possible services, and for legitimate business and security purposes. You may stop a discussion at any time.
5. Sharing and Service Providers
We do not sell personal information. Information may be handled by providers that support website hosting, email delivery, infrastructure, security, and business operations. We use them only where needed to operate the website and respond to requests.
6. International Processing
Because we serve clients worldwide and may use international technology providers, information can be processed outside your country. We take reasonable steps to use appropriate providers and safeguards.
7. Retention and Security
We keep inquiries only as long as reasonably needed for the conversation, legal obligations, security, and business records. We use technical and organizational safeguards, but no method of transmission or storage can be guaranteed as completely secure.
8. Your Requests
You may ask about, correct, or request deletion of information you submitted, subject to applicable law and legitimate recordkeeping needs. Contact us at info@sparkmedos.com.
9. Cookies and Analytics
This initial website does not intentionally use advertising trackers or analytics cookies. Essential hosting and security infrastructure may process technical request information needed to deliver and protect the site.
10. Updates
We may update this notice when the website, services, or legal requirements change. The effective date above shows the current version.